Wolfermans
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Wolfermans Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wolfermans has 2.0 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very dissatisfied, Product options, Filed a complaint with the better business bureau.
Cons: Item not delivered by christmas, Customer service, Wait times to talk to customer service of more than 8 minutes.Recent recommendations regarding this business are as follows: "Look elsewhere", "Wolferman's SUCKS! Do not waste your money.", "No not purchase from this company", "Don’t bother", "Do not outsource Customer Service especially to an offshore company.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wolfermans has 2.0 star rating based on 95 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Very dissatisfied, Product options, Filed a complaint with the better business bureau.
Cons: Item not delivered by christmas, Customer service, Wait times to talk to customer service of more than 8 minutes.Recent recommendations regarding this business are as follows: "Look elsewhere", "Wolferman's SUCKS! Do not waste your money.", "No not purchase from this company", "Don’t bother", "Do not outsource Customer Service especially to an offshore company.".
Most users want Wolfermans to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Wolfermans Reviews
"Very pleased"
I ordered the Delicious Delivery Gift Box. This is the best food gift box Ive ordered. Excellent presentation and quality. Thanks for making sharing Christmas...
"Overprice terrible customer service delivery to early"
Placed an order for three members of my family the next day they offered free delivery called they said too late order processing. This was for Christmas place...
Overprice terrible customer service delivery to early
Preferred solution: Fair price. Reasonable delivery time
User's recommendation: Look elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Dissatisified
Company fixed the issue and I have been provided with apology.
- Do not send what you order
Preferred solution: Full refund
User's recommendation: No not purchase from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inept customer service
I placed an order for an english muffin basket for my parents anniversary. It was to arrive on 1/13, and I paid 40.00 for expidited shipping.
Item never arrived and no tracking info was available online. I call Wolfermans and they cant explain what happened, said they are out of english muffins...So just offered me refund. Needless to say I was pissed, now my parents get no gift! So I accept the refund and hang up.
I immediately order them something else from another store and it gets
there by next day. This was on 1/14. Today, on 1/27, my parents call me to tell me they just received the english muffins!?!
I check my credit card statement and realize Wolferman's never refunded my $93.00 on 1/13. This company is inept and I will never order from them again.
#twothumbsdown
- Bad customer service they lie
Preferred solution: Full refund
User's recommendation: Wolferman's SUCKS! Do not waste your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rip Off
- Make you think they are helping
- Are ripping you off
Preferred solution: Full refund
User's recommendation: Stay away!!!!!
Winter Haven, Florida
Not Fresh, Stale and had white mold spots on bagels
I ordered some bagels and English muffins on 12/16 with the promised my order will arrive 12/18 -12/20. Quickly I was updated bagels would be on 12 /20 and muffins on 12/22.
Bagels arrived eve of 12/20. I opened them on 12/21 and they were very hard and two of the packages had bagels with white mold spots. On 12/22 I expected the muffins 2-days late and I actually received them on 12/24. They seems ok but were nearly 4 days late and clearly while they didnt say this when I ordered they were out of stock and I waited for them to come in and ship.
This ordered was over $100 and I would not be inclined to ever order fresh baked goods from Woffermans. Too much time passes with their delivery times. Very disappointed in the freshness, value and shipping times and costs. FYI this company is not your small quality driven company.
Its part of Harry and David and has lost the careful attention to detail. So dissatisfied and dissatisfied.
User's recommendation: Don’t bother
Portsmouth, New Hampshire
Did not receive what I ordered
Ordered from Wolferman's with a 12/23 delivery date. Because I was personally delivering this gift, I had it shipped to me.
Because it was food, I had it delivered for 12/23. When I received it, it did not contain ONE item that I had ordered. They made a substitution without my permission. If I had it delivered directly to the eventual recipient, I would never have known that they made this totally unacceptable substitution.
Called Customer Service in the Phillipines which was a very time-consuming and frustrating experience. I was told what I originally ordered was sold out, but they could ship me someting else.
What good would that do me when I couldn't receive it in time for Christmas! If they had told me earlier, I could have canceled and gone with a different gift idea.
User's recommendation: Do not outsource Customer Service especially to an offshore company.
Seattle, Washington
Very pleased
Missing item in delivered order
Preferred solution: Deliver product or service ordered
User's recommendation: The product that was gifted seemed ok. Just missing coffee with no explanation.
DECEPTIVE SHIPPING RATES
- Extensive selection of gifts
- Outrageous and deceptive add-on cost
Preferred solution: Apology
User's recommendation: Beware. Don't waste your time (as I unfortunately did)
Ruined my order by not following delivery instructions
- Have it their way
User's recommendation: Order from someone erlse
Resolved: Cinnamon roll was inedible, hard and dry
Company fixed the issue and I have been provided with apology.
- Was a gift
Preferred solution: a container of jam please
User's recommendation: Do not order cinnamon roll.
Charlotte, North Carolina
GMO ingredients not good for one health@
User's recommendation: Don't buy this junk not good for anyone's health!
Pittsburgh, Pennsylvania
Catalog
Mound City, Kansas
Need English speaking people from the USA
User's recommendation: Order and buy American.
VERY UNHAPPY WITH THIS COMPANY
- Horrible service and money hungry
Preferred solution: Price reduction
User's recommendation: STAY AWAY REPORTING TO BBB
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Spam, spam, and more soam
User's recommendation: Stay away unless you want your inbox full of their promotional material with no way to stop it.
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Your order must have been made by a different company. I received a Christmas gift from my sister-in-law The thick muffins tasted like dough, the scones were stale.
When I looked I see this place is doing business as Harry and David, and then I understood the poor quality. Last year a friend sent me a Christmas gift and when I received it my friend that sent it has passed away which was Jan 19,2023