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I called in an order which never arrived but what really distressed me was the totally erroneous order. IA manager followed up the delivery and I advised what had occurred and she so kindly sent me what I ordered initially ...as a present to me to say thank you! I have...
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#1082320
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Ordered a Wolferman gift basket for Delivery Dec. 23rd. It was never sent, no tracking number available. No one could tell me why not delivered or tracking number not found, after 7 days I called for refund was told they would still deliver, send an apology letter to...
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#982882
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My adult children came home for Christmas this year...and each had the same request for Christmas brunch, Wolferman's English Muffins. I ordered four packages, which were to be delivered by December 23. I am writing this message on December 27, with no muffins having...
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1.3
I didn't like
  • Item not delivered by christmas
#980683
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Featured

Wolfermans - Worst Customer Service
I ordered a gift for Christmas on 12/9. It is now 12/24 and it is still not delivered. Wolferman's provided a FEDEX tracking number. I contacted FEDEX and they said it would be delivered Tuesday, December 27! After Christmas! After being on hold with Wolferman's for...
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1.0
I didn't like
  • Item not delivered by christmas
  • Customer service
#979309
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If you like your baked goods with mediocre flavor and full of preservatives, then this company is for you! Some of it is inedible-- really not worth the money! Some friends have been sending us Wolfermans' towers for years. They have always been soso but this year I...
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2.0
#978038
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ordered 8 wks ahead of Christmas '17-one week before Christmas wolferman's rep calls to tell me one of my items is sold out-i call the next day and before i can identify what alternate item i want, the operator lists several items i have no interest in that are...
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2.5
I didn't like
  • Item not available 6 days before event
#976076
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SEMI-LITERATE ORDER TAKERS. OVER ONE HOUR ON HOLD. MISTAKES IN ORDER. STALE PRODUCT. NEVER EVER AGAIN THE CUSTOMER SERVICE PEOPLE WERE SMARMY AND EAGER NOT TO HELP IN ANY WAY. I HAVE SPENT THOUSANDS OF DOLLARS OVER THE YEARS AND WILL NEVER SHOP WOLFERMAN'S AGAIN 90...
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#969373
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I have ordered from wolfermans 4 times. 2 I was charged for but the recipient never recieved them and one arrived weeks early despite me paying extra for a specific delivery date. The most recent incident their solution was to send another gift.....yea I should trust...
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Anonymous
Anonymous

I had the same experience. Never again.

I didn't like
  • That they never sent the basket
#760114
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Wolfermans Customer Care Review

Wolfermans
#978946
1.0
Details
A "supervisor" from Wolfermans just called me to apologize for not delivering as promised by Christmas and said they could send an "apology letter" to the recipient. Is this a joke? I have never had such an absurd experience in my life.
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Wolfermans Shipping Service Review

Wolfermans
#978935
1.0
Details
I ordered a Christmas gift for my family that was promised to be delivered by December 23rd. It was not delivered as promised. When I called to complain, they put me on hold for one hour and then said they could deliver 5 days after the promised date. Why would I want food delivered long after the holiday? Worst customer service ever!!!!!!! I will never ever order from this company again.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website