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Paid extra to have basket shipped to arrive on 12/26. They shipped early which was a problem because it was being sent to vacation home where the recipients weren't going to be there till 12/25. When I called they would only refund the extra shipping cost and said they...
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1.3
#1160108
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I got a Sampler pack of traditional English muffins. Many were squashed flat, some burnt on the bottoms and all just don’t live up to the wonderful taste they used to have. The muffins are not held nicely in the bag. It is like there’s room for a few more and I was...
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1.0
#1158473
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It’s a shame this company used to be ok but now the parent 1800 flowers must be trying to squeeze more profits so that customer service and product quality suffer Their system does not update real time so 2 of our gift baskets order out of 5 were sold out so they said...
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1.8
#1156071
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Wolfermans - Horrible customer service

Wolfermans
#1158972
Ordered cinnamon rolls to be delivered in New York, a special gift, paid $19.99 extra for delivery December 29, 2017. NEVER delivered, never notified that the product was out. Embarrassing when you rave about Wolferman’s and nothing is delivered. Never again. Supervisor could not even me email a receipt.
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Wolfermans - Where is my son's order? It was his Christmas present!

Wolfermans
#1154418
My son's order has not arrived.
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Wolfermans - Crushed items

Wolfermans
#1151301
We received several items that were crushed. Not in the shipping package, but, in their containers. Waited 25 mins on hold and spoke to CSR Cassie who was delightful in replacing ALL the items and even guaranteed shipping by Friday. These are gifts for my father who loves all things English muffins . Thank you for your great customer service!
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Wolfermans Customer Care Review

Wolfermans
#978946
1.0
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A "supervisor" from Wolfermans just called me to apologize for not delivering as promised by Christmas and said they could send an "apology letter" to the recipient. Is this a joke? I have never had such an absurd experience in my life.
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I purchased a gift weeks before the holidays With an expected delivery of December 22. I hadn’t heard anything on December 22 so I checked my tracking information and discovered that the item has not even been shipped. I called customer service at the company, and was...
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1.8
#1155728
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DeluxeBerryBreakfastBox, itwas supposed to be. Sconces are stale, not fit to eat. No pancake mix in order. I am very dissatisfied with the whole order.It arrived tooooo soon before Christmas. That made everything pretty stale. It still sits in the box too. Too...
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Anonymous
ancfriend

Agree, I looked at the date on the packaging the scones were over 6 months old based on the way i read packaging dates. Totally stale . Online goods like these ...

1.5
I liked
  • Very dissatisfied
I didn't like
  • That they ruined christmas for two families
  • Delivery was wrong and did not arrive when promised
#1155194
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Christmas delivery......didn’t happen. I ordered two gift baskets on December 20. The confirmation email guaranteed delivery by the 22. I called the morning of the 23 and was told the shipping label was printed and not to worry.....guaranteed delivery in time for...
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3.2
I didn't like
  • Item not delivered by christmas
#1155003
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I ordered two gift baskets TEN DAYS before the cut off for Christmas Delivery. On December 21st I decided to check on the order since the order link showed it was "BEING PROCESSED" but no where near delivery. They tell me they're out of what I ordered but substituted...
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1.0
I didn't like
  • Item not delivered by christmas
  • Delivery was wrong and did not arrive when promised
  • That they ruined christmas for two families
#1154811
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I ordered a gift basket for my 93 year old mother on December 15 hoping it would arrive before Christmas. I received a confirmation saying it would arrive on December 22. After tracking the order on December 21st, it is in Wisconsin 30 miles away from my mom. However,...
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Anonymous
Kathy B

I too ordered on Dec.14th. Didn't leave until Dec 17th. Sat in KS until Dec 22nd when it was to be delivered. Now it's in MS. today & will not be delivered until Dec. 27th. I...

Anonymous
Melfee69

I ordered a large gift basket for my in-laws on Dec. 16 for delivery on Dec. 22. Today is the 22 and after realizing I have not received a shipping notice, I viewed my order a...

1.3
I liked
  • Catalog i received looked great
  • Customer service were patient
I didn't like
  • Tracking number provided is not showing where my order is
  • Wait times to talk to customer service of more than 8 minutes
  • Delivery was wrong and did not arrive when promised
#1153852
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I wanted to send a gift box with the recipient finding out who sent it by solving a cryptogram. I paid extra for a gift card and put together the puzzle and was going to have a wonderful time with them trying to figure out who sent it. Wolferman's sent a receipt with...
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1.0
I didn't like
  • Lack of knowledge of their business
#1153086
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Contact Wolfermans

Mailing Address:
9100 , OR
Medford, Oregon 97501-0700
United States
Phone:
(800) 798-6241
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Wolfermans Products and Services

I tried for 2 days to place my order online, without success. I also called three times for help - I was hung up on twice, and the third call went to someone's voicemail. I have always liked their products, and in past years Customer Service quickly resolved any...
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#1152595
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