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I called in an order which never arrived but what really distressed me was the totally erroneous order. IA manager followed up the delivery and I advised what had occurred and she so kindly sent me what I ordered initially ...as a present to me to say thank you! I have...
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#1082320
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Ordered a Wolferman gift basket for Delivery Dec. 23rd. It was never sent, no tracking number available. No one could tell me why not delivered or tracking number not found, after 7 days I called for refund was told they would still deliver, send an apology letter to...
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#982882
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My adult children came home for Christmas this year...and each had the same request for Christmas brunch, Wolferman's English Muffins. I ordered four packages, which were to be delivered by December 23. I am writing this message on December 27, with no muffins having...
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1.3
I didn't like
  • Item not delivered by christmas
#980683
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Wolfermans - Worst Customer Service
I ordered a gift for Christmas on 12/9. It is now 12/24 and it is still not delivered. Wolferman's provided a FEDEX tracking number. I contacted FEDEX and they said it would be delivered Tuesday, December 27! After Christmas! After being on hold with Wolferman's for...
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1.0
I didn't like
  • Customer service
  • Item not delivered by christmas
#979309
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If you like your baked goods with mediocre flavor and full of preservatives, then this company is for you! Some of it is inedible-- really not worth the money! Some friends have been sending us Wolfermans' towers for years. They have always been soso but this year I...
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2.0
#978038
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ordered 8 wks ahead of Christmas '17-one week before Christmas wolferman's rep calls to tell me one of my items is sold out-i call the next day and before i can identify what alternate item i want, the operator lists several items i have no interest in that are...
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2.5
I didn't like
  • Item not available 6 days before event
#976076
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SEMI-LITERATE ORDER TAKERS. OVER ONE HOUR ON HOLD. MISTAKES IN ORDER. STALE PRODUCT. NEVER EVER AGAIN THE CUSTOMER SERVICE PEOPLE WERE SMARMY AND EAGER NOT TO HELP IN ANY WAY. I HAVE SPENT THOUSANDS OF DOLLARS OVER THE YEARS AND WILL NEVER SHOP WOLFERMAN'S AGAIN 90...
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#969373
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I have ordered from wolfermans 4 times. 2 I was charged for but the recipient never recieved them and one arrived weeks early despite me paying extra for a specific delivery date. The most recent incident their solution was to send another gift.....yea I should trust...
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Anonymous
Anonymous

I had the same experience. Never again.

I didn't like
  • That they never sent the basket
#760114
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Wolfermans Customer Care Review

Wolfermans
#978946
1.0
A "supervisor" from Wolfermans just called me to apologize for not delivering as promised by Christmas and said they could send an "apology letter" to the recipient. Is this a joke? I have never had such an absurd experience in my life.
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Wolfermans Shipping Service Review

Wolfermans
#978935
1.0
I ordered a Christmas gift for my family that was promised to be delivered by December 23rd. It was not delivered as promised. When I called to complain, they put me on hold for one hour and then said they could deliver 5 days after the promised date. Why would I want food delivered long after the holiday? Worst customer service ever!!!!!!! I will never ever order from this company again.
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