Wolfermans Reviews and Complaints
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0
ISSUES RESOLVED
27
TOTAL REVIEWS
$492
CLAIMED LOSSES
$62
AVG LOSS
2.8K
PAGE VIEWS
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Customers don't like
- Item not delivered by christmas
- Delivery was wrong and did not arrive when promised
- Wait times to talk to customer service of more than 8 minutes
Customers like
- Very dissatisfied
- Customer service were patient
- Catalog i received looked great
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Wolfermans - Hair muffin
I have had wolfermans muffins in the past and loved them but a recent purchase included a three inch hair in my first muffin. It was very gross.
Placed two orders - one was "cancelled" by the system for some tax reason. Not sure it would have been re-ordered if I had not called inquiring where the order was. Orders still not shipped - not sure if the issue is Wolfermans or 1800flowers. Customer service at...
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Product
I didn't like
- Tracking number provided is not showing where my order is
- Customer service not helpful
- Wanted this order to be delivered asap
Paid extra to have basket shipped to arrive on 12/26. They shipped early which was a problem because it was being sent to vacation home where the recipients weren't going to be there till 12/25. When I called they would only refund the extra shipping cost and said they...
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Wolfermans - Horrible customer service
Ordered cinnamon rolls to be delivered in New York, a special gift, paid $19.99 extra for delivery December 29, 2017. NEVER delivered, never notified that the product was out. Embarrassing when you rave about Wolferman’s and nothing is delivered. Never again. Supervisor could not even me email a receipt.
Product
I got a Sampler pack of traditional English muffins. Many were squashed flat, some burnt on the bottoms and all just don’t live up to the wonderful taste they used to have. The muffins are not held nicely in the bag. It is like there’s room for a few more and I was...
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It’s a shame this company used to be ok but now the parent 1800 flowers must be trying to squeeze more profits so that customer service and product quality suffer Their system does not update real time so 2 of our gift baskets order out of 5 were sold out so they said...
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I purchased a gift weeks before the holidays With an expected delivery of December 22. I hadn’t heard anything on December 22 so I checked my tracking information and discovered that the item has not even been shipped. I called customer service at the company, and was...
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DeluxeBerryBreakfastBox, itwas supposed to be. Sconces are stale, not fit to eat. No pancake mix in order. I am very dissatisfied with the whole order.It arrived tooooo soon before Christmas. That made everything pretty stale. It still sits in the box too. Too...
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ancfriend
Agree, I looked at the date on the packaging the scones were over 6 months old based on the way i read packaging dates. Totally stale . Online goods like these ...
I liked
- Very dissatisfied
I didn't like
- Delivery was wrong and did not arrive when promised
- That they ruined christmas for two families
Christmas delivery......didn’t happen. I ordered two gift baskets on December 20. The confirmation email guaranteed delivery by the 22. I called the morning of the 23 and was told the shipping label was printed and not to worry.....guaranteed delivery in time for...
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Product
I didn't like
- Item not delivered by christmas
Similar to Wolfermans
I ordered two gift baskets TEN DAYS before the cut off for Christmas Delivery. On December 21st I decided to check on the order since the order link showed it was "BEING PROCESSED" but no where near delivery. They tell me they're out of what I ordered but substituted...
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I didn't like
- Delivery was wrong and did not arrive when promised
- Wait times to talk to customer service of more than 8 minutes
- That they ruined christmas for two families
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I don't believe they give refunds or replacements. Their "guarantee" included in their promotion is a fraud.